{"id":2571,"date":"2018-10-17T07:17:39","date_gmt":"2018-10-17T14:17:39","guid":{"rendered":"https:\/\/www.freightera.com\/blog\/?p=2571"},"modified":"2026-01-27T07:36:15","modified_gmt":"2026-01-27T15:36:15","slug":"easy-shipping-freighteras-7-cs","status":"publish","type":"post","link":"https:\/\/www.freightera.com\/blog\/easy-shipping-freighteras-7-cs\/","title":{"rendered":"Our Mission and Values: Easy Shipping with Freightera\u2019s 7 C\u2019s"},"content":{"rendered":"

Making the Freight Industry Better\u00a0 with Care, Creativity, a Can-do attitude, Continous Improvement, Culture, Courage and Collaboration<\/span><\/h2>\n

If you\u2019re already working with us, you have probably noticed how different our Client Care experience is. We are obsessed with high-quality service and we want you to see and experience it in every interaction you have with Freightera.<\/span><\/p>\n

\"A
A 5 star review left by one of our satisfied clients<\/figcaption><\/figure>\n

You might also already know that the freight industry is a tough one to serve. The details of each shipment are different and nuanced. Carriers\u2019 work is stressful and they are often over capacity. Things can go wrong. Miscommunication happens. Difficult situations happen. We can\u2019t promise that nothing could ever happen to your shipment, what we can promise is that we\u2019ll always do our best for you.\u00a0<\/span><\/p>\n

Just take a look at our Google and Trustpilot <\/span>reviews<\/span><\/a> on our testimonials page to hear from our customers. <\/span>A large majority of our reviews are 5 stars.<\/b> How do we do that?<\/span><\/p>\n

\"Freightera<\/p>\n

\"Freightera's<\/p>\n

We start with our company culture, our mission, and our values. You can see it here on the pages from our Playbook. Everyone in the company knows \u201cWhy do we exist?\u201d<\/span><\/p>\n

When we worked with the team on our values, we put all the ideas together and found that we could summarize them in 7 words starting with the letter C.\u00a0<\/span><\/p>\n

\u201cCare\u201d was undeniably the biggest one for all of us. We care about our customers and their freight as if it were our own, and it starts with care for each other inside our company. That care then spills out to our customers and partners. If people on our team wouldn\u2019t feel cared for, it would be hard for them to genuinely care for others. We cherish and cultivate caring relationships.\u00a0<\/span><\/p>\n

Naturally, having each other\u2019s back makes working together and solving problems easier. A caring and respectful attitude is at the core of our culture. That\u2019s how we get at the end of the day to <\/span>Easy Shipping with Freightera\u2019s 7 Cs.<\/span><\/i><\/p>\n

 <\/p>\n

\"Freightera<\/p>\n

Culture of \u201cA\u201d Players<\/span><\/h3>\n

We\u2019ll win because we are committed to \u201cA\u201d player performance, strive for high goals, and skip excuses. Everyone in our team is a stakeholder, a shareholder after one year with the company. That\u2019s why every single member of our team is committed to providing the best possible service to all customers every time. We take pride in how we do things.\u00a0<\/span><\/p>\n

Care More<\/span><\/h3>\n

We treat our customers\u2019 freight as our own, going the extra mile to assist with safe and on-time deliveries. We are fast and<\/span>
\n<\/span>super-responsive to our customers and teammates, knowing that delays and uncertainties are stressful. We care for each other as friends and family which spills out to our customers, carriers, and partners.<\/span><\/p>\n

Creativity<\/span><\/h3>\n

We bring creativity and innovation to everyday work. From coming up with solutions to make our and our clients\u2019 lives easier, to making sure the stressful nature of our industry doesn\u2019t stop us from enjoying our work every day.<\/span><\/p>\n

Can-Do Attitude<\/span><\/h3>\n

Our positive energy and can-do attitude help us solve impossible problems and get difficult stuff done. No problem is too big, and no client is too small!<\/span><\/p>\n

Continuous Improvement<\/span><\/h3>\n

We continuously improve our services, processes, and business results. We always simplify for ease of use and convenience, making shipping as hassle-free as possible for our customers.<\/span><\/p>\n

Courage<\/span><\/h3>\n

We behave with courage, honesty, and transparency, bringing all important matters to light. It also took courage to launch our Rate Defense™ program through which we ensure no unfair carrier charges come our clients\u2019 way.<\/span><\/p>\n

Collaboration<\/span><\/h3>\n

Teamwork makes the dream work. We listen to everyone and always look for collaboration and win-win, both inside the company and with all partners.<\/span><\/p>\n

Please see the Mission and Values pages from our playbook for all of our 7 Cs, and what they mean for us: Care, Continuous Improvement, Creativity, Can-Do Attitude, Courage, Culture of \u201cA\u201d Players, and Collaboration.<\/span><\/p>\n

We look forward to working with new shippers and carrier partners. Signing up with <\/span>Freightera<\/span><\/a> is simple and easy. If you share our values, please let us know. 🙂<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Making the Freight Industry Better\u00a0 with Care, Creativity, a Can-do attitude, Continous Improvement, Culture, Courage and Collaboration If you\u2019re already working with us, you have probably noticed how different our Client Care experience is. We are obsessed with high-quality service and we want you to see and experience it in every interaction you have with […]<\/p>\n

Read More<\/a><\/p>\n","protected":false},"author":342,"featured_media":2643,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2571","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-welcome"],"acf":[],"yoast_head":"\nOur Mission and Values: Easy Shipping with Freightera\u2019s 7 C\u2019s | Freightera Blog<\/title>\n<meta name=\"description\" content=\"Learn more about Freightera, what makes us different and helps us in creating the best customer service in the industry.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.freightera.com\/blog\/easy-shipping-freighteras-7-cs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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