{"id":8818,"date":"2024-08-06T10:56:10","date_gmt":"2024-08-06T17:56:10","guid":{"rendered":"https:\/\/www.freightera.com\/blog\/?p=8818"},"modified":"2024-08-06T10:56:10","modified_gmt":"2024-08-06T17:56:10","slug":"disappearance-of-freight-concealed-damage-claims","status":"publish","type":"post","link":"https:\/\/www.freightera.com\/blog\/disappearance-of-freight-concealed-damage-claims\/","title":{"rendered":"The Silent Disappearance of Concealed Damage Claims in Freight\u00a0"},"content":{"rendered":"

Carriers Are Moving Away from Concealed Damage Claims: What Shippers Need to Know<\/span><\/h2>\n

A significant shift has recently emerged among freight carriers, and it\u2019s about how carriers handle concealed damage claims. Historically, carriers have processed insurance claims for damage discovered after delivery, <\/span>known as concealed damage<\/b>.<\/span><\/p>\n

However, times they are a-changin\u2019, and it\u2019s vital for you, the shipper, to understand the implications of these changes so as to better protect yourself if the need arises.<\/span><\/p>\n

What Is Concealed Damage<\/b><\/h3>\n

Any damage that is not immediately visible on delivery but that might be <\/span>discovered after unpacking the shipment<\/b> is <\/span>concealed damage<\/span><\/i>.<\/span><\/p>\n

This type of damage has traditionally been a point of contention between shippers, consignees, and carriers. Carriers have often accepted claims for concealed damage within a specified time frame after delivery, typically<\/span> 24 hours<\/b>. Concealed damage claims, when accepted, will only pay out \u2153 of the shipment value. However, the increasing costs and difficulties that accompany concealed damage claims have led carriers to tighten their policies.<\/span><\/p>\n

Report It Immediately<\/b><\/h3>\n

The more recent trend is that carriers are now likely to refuse insurance claims for concealed damage if nothing is noted on the proof of delivery, aka the POD.<\/span><\/p>\n

This means that <\/span>even very minor damage to packaging must be noted and signed for at the time of delivery<\/b>. With the number of freight companies that have had to close their doors in the past few years, it\u2019s understandable that <\/span>they need to minimize losses and risk of fraud<\/b>.\u00a0<\/span><\/p>\n

What It Means for You<\/b><\/h3>\n

For shippers, this slow shift means you\u2019ll need to pay more attention and look into your cargo more closely during delivery. Here are the key steps to take to adapt to this new reality:<\/span><\/p>\n