Contact Us

For customer service, please contact us via:
Live Chat

Email: clientcare@freightera.com
We'll respond to emails ASAP
5:30 AM - 6:00 PM PST Mon-Fri

Accounts receivable and customer invoices: (800) 886-4870 Ext. 401
Accounts payable: (800) 886-4870 Ext. 106

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Office Location

Office 8036
#200-375 Water Street
Vancouver, BC V6B 0M9
Canada

Meetings by appointment only

Yes, we are Canadian

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Please provide us with your reason. Select all that apply. This does not affect your account, however, your feedback helps us improve. If you want to discuss this before canceling, please call us or select [Discuss with my Rep] below and we'll get back to you. We may follow up for more feedback.

Your account is eligible to upgrade to a free trial of SMB Priority. After upgrading, you will pay no membership fees through October, 2021, after which you will be billed at the regular price of $99/month. To claim your free trial, click the UPGRADE button under SMB Priority.

After you upgrade, if you don't like the higher level of service and the discounts of $10 to $50 on every LTL and FTL shipment, you may return to your current SMB Plus membership for $29/month, or you may cancel your membership at any time.

After you upgrade, your account’s Buyer Club discount benefits will begin Jul 31, 2021. Buyer Club discount benefits are subject to a frequent change restriction, and your account’s previous membership expired on Jul 31, 2021.

You will receive all other benefits of the upgraded tier immediately.