Terms of Use

Introduction

Welcome to www.Freightera.com (the “Site” or “Website”), which is owned and operated by Freightera Logistics Inc. (“Freightera” or “We”). We provide the Site and the information and services offered on the Site to you, whether you are a shipper or carrier (“You”), subject to the following Terms of Use (the “Terms”). By using the Site, You agree to be bound by the Terms. We may, in our sole discretion, modify the Terms at any time, with notice where required by applicable law, which may include but are not limited to removing or imposing new terms or conditions, and/or adding fees and charges for use. Such modifications shall be effective immediately unless specified in these Terms, and the use of the Site and/or the services We provide through the Site shall be deemed to constitute acceptance by You of such modifications. Upon entering accurate and complete load information, You will have an opportunity to review the total fees for the services provided through our Site prior to making your order as We quote such fees to You prior to You accepting our services and us finalizing your order. Therefore, please continue to review the Terms when using the Site. In addition, when using specific Freightera services or features on the Site, You shall be subject to any posted guidelines or rules applicable to such services or features that may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the Terms. In the event of any conflict between such posted guidelines or rules and these Terms, the posted guidelines or rules shall govern. The acceptance of these Terms is required when using the Site, requesting and receiving a quote from us via any means, including telephone, email or any other electronic transmission, and booking each shipment.

Description of Service

The Site is a proprietary freight shipping platform where: (i) carriers can advertise, post rates and lanes; (ii) shippers can view, price and submit freight transportation requests; and (iii) if they wish, shippers and carriers can enter into a contractual relationship based on industry standard Bills of Lading and rules regarding missed pickups, delays and other special circumstances in our Special Services Default Rates. The Site is for land, air and sea transportation and related services, including tracking of shipments, in North America. At all times, Freightera is acting as an agent and not as a shipper or carrier and for purposes of clarity the transport of goods by a carrier on behalf of a shipper, even when contracted through the Site, is not part of the Service (as defined). The Site and the information, features, applications and services available on the Site may be referred to herein collectively as the “Service.” Unless explicitly stated otherwise, any new features or services that augment or enhance the Service in the future shall be considered part of the Service and subject to the Terms.

Geographic Restrictions

Freightera is based in British Columbia, Canada. The Site is not intended for use in any jurisdiction where its use is not permitted. If You access the Site from outside North America, You do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

License

Subject to the provisions and conditions of these Terms, Freightera hereby grants You a limited, non-exclusive, non-transferable, during the term hereof right and license to use the Site solely for the purposes outlined herein. No right or license is granted to You other than those stated before. You are prohibited from causing or permitting the reverse engineering, disassembly or de-compilation of the software which runs the Site.

Authorization

You confirm that any individual using the Site on your behalf has authority to do so and to bind You. No one under the age of 18 may use the Site.

Selection and Ranking of Carriers

To be eligible to be listed as a carrier on the Site, carriers must meet minimum requirements which include, but are not limited to, (i) one year of uninterrupted business operations in the field with the same management; (ii) have at least two trucks in operation; (iii) meet Freightera’s trust and credibility standards, as determined in Freightera’s sole discretion; and (iv) pass a credit report. Accepted carriers agree to the use of their name and logo on the Site. Carriers are ranked according to their historical level of performance on services delivered through the Site. The rankings will be based on flags associated with the carrier’s use of the system, including meeting commitments specified in their individual lane postings. Flags are based on: (i) pickup performance (on time pickup); (ii) on-time delivery; (iii) claims-free shipment (no damage); (iv) claims settled within 30 days (prompt payment of claims if filed); (v) exception-free delivery (no carrier related problems during delivery); and (vi) invoice accuracy (carrier invoices for services as quoted). Carriers new to Freightera will be rated at 95% for each category (4.75 stars) while minimum necessary data is gathered by the system. By applying as a carrier and/or accepting bookings from Freightera You agree to be bound by all Freightera terms and conditions, including that You: (a) represent and warrant that You are (i) dually licensed and registered under and conduct your operations in accordance with all laws applicable to You and your operations, and (ii) provide actual transportation of customers’ shipments; and (b) undertake to continue being dually licensed and registered and conduct your operations in accordance with such laws, and to provide actual transportation services for customers’ shipments when using the Service. Furthermore, by operating as a carrier when using the Service You acknowledge and agree that You are exclusively responsible for the transportation and delivery of a customer’s shipment, and solely liable in the event of damage and/or loss. As a carrier, You agree to honor and be bound by the rates provided to Freightera indefinitely until You notify us in writing that rates are changing and/or provide us with the new rates. Further, You agree that to be binding, rate changes must be sent to Freightera at least 30 days in advance of rate expiry, so We have sufficient time to help You get them into the system.

Selection of Shippers

Freightera will use its commercially reasonable efforts to verify shippers’ reputation, reliability, and activities on the Site. Freightera will use its proprietary, custom algorithms to identify any shipper submitting false load quotes to access carrier data. Any such shipper will be barred from the Site. On a case-by-case basis, Freightera may use a shipper’s company name or logo on the Site or other promotional materials.

Restrictions

Except when granted written permission on a case-by-case basis by Freightera, access to and use of the Site is restricted with respect to: (i) freight brokers whether they are acting for a carrier or shipper; (ii) carriers who act as a broker; (iii) third-party logistics companies, freight forwarders, and other Freightera competitors; or (iv) carriers who act as double-brokers (where a carrier agrees to transport freight and subsequently re-brokers it to another carrier) unless a carrier refers the opportunity to a carrier with which it has a written interline agreement. Notwithstanding the foregoing, Freightera may, in its sole discretion, permit any such party to access or use the Site on a case-by-case basis, and may suspend or terminate such access or use at any time without notice.

No intellectual property of Freightera, including that of any of its subsidiaries and affiliates, is assigned, licensed, or otherwise transferred to any party through use of the Site or otherwise, and such intellectual property shall remain the property of its respective owner(s). Users shall not allow any other party to use Freightera’s system and shall not copy, reverse engineer, or take any action that is contrary to the intellectual property rights of Freightera, its subsidiaries, and its affiliates.

Your Obligations

Whether You are a shipper or carrier, You agree to use the Service only for lawful purposes. You are responsible for all content and information uploaded to, or generated through, the Service by You or on your behalf. You shall not utilize the Service to misrepresent an affiliation with any person or organization, violate the legal rights of any third party, or to upload or transmit any defamatory, indecent, obscene, harassing or otherwise objectionable material, or any material that is protected by copyright, trademark or trade secret, without permission from the applicable owner. As a shipper using the Site, You agree: (a) that You are responsible for providing accurate description of your shipment (including weights, sizes, freight class and NMFC code); (b) that any person (whether an individual or entity) acting on your behalf has the right to legally bind You with respect to the Service (such person includes any party using your Bill of Lading (BOL), any party scheduling a shipment(s), any party acting as consignor at the time of pickup, any party acting as consignee at the time of delivery, and/or any party requesting services for You); (c) that all freight rates are quoted as business-to-business, dock-to-dock and delivery to a commercial location and/or carrier terminal drop off or pickup, and do not include non-standard or additional services (residential services are available and are charged as an accessorial service); (d) that You are solely responsible for ensuring that any pickup and/or delivery location(s) will be carrier-equipment accessible, and any additional costs incurred as a result of the lack of such accessibility will be borne solely by You, unless specified otherwise; (e) that your freight is ready for pickup as per your requested date and pickup hours, and should the carrier attempt pickup and the freight is not ready, a missed pickup fee will apply; (f) that your consignee is ready for delivery by the scheduled delivery time of your order, and should the carrier attempt delivery and your freight is refused, a missed delivery fee will apply; (g) that You ensure the shipment is properly prepared for transport; (h) that You provide the means to load and unload the shipment unless these services have been arranged for as an accessorial service; (i) to promptly pay for all services as actually provided by Freightera and any carrier involved in the transportation of your shipment, even if such necessary service was accidentally or willfully omitted by You from the service originally requested; and (j) that You are responsible for correctly packaging the freight and affixing the Freightera Bill of Lading to all shipments booked through Freightera. If as a shipper You wish to make a claim for loss or damage to your shipment, then You agree that: (a) only the shipper, consignee or third-party owner of the freight may file a claim; (b) You must file all freight cargo claims in writing with the shipment’s carrier within 48 hours of delivery; (c) the filing of a claim does not relieve You as the shipper for payment of freight charges and your account must be paid in full prior to processing a claim for loss or damage; and (d) any delayed reporting of a claim could forfeit your right as a shipper to a claim. Please contact us for more information regarding carrier insurance or carrier liability.

Fees

All shipments are rated, quoted, and booked/scheduled based on the information provided by You as a shipper, and You are solely responsible for providing such information accurately. Rates quoted can only be binding when the information provided by You is complete and accurate. For many US carriers this includes correct NMFC code as well. We base fees on information provided by You as a shipper and take into account various factors including: (a) what is being shipped and the number of items being shipped; (b) the NMFC code and freight class; (c) the type of packing used for the shipment; (d) the packed size of the shipment, its dimensions, and volume of space required; (e) total weight of the shipment including all packing materials, crating and/or pallet, if any; (f) location for pickup and/or delivery (commercial, industrial, residential, or other); (g) estimated or guaranteed transit time; (h) any Value-Added Services requested and/or needed, and any other applicable accessorial charges. Our fees do not include any non-freight or non-carriage expenses including, but not limited to, taxes (except those routine taxes specifically included on our invoice to the shipper), duties, tariffs, tolls, storage expenses, customs assessments, penalties, attorney fees, legal costs allocable to the shipment, and legal costs in connection with any and all disputes related to the shipment, and You as the shipper accept full responsibility and liability for all such expenses.

Billing Adjustments

All carriers reserve the right to verify shipment size, weight and commodity type, and US carriers may also verify class and NMFC code. Services needed at pickup or delivery may also have been accidentally or intentionally not included by the shipper in the original quote request. In the event these services are needed to move and successfully deliver the shipper’s load, or in the event the shipment is not as described by You, the carrier may charge additional charges for the load, and these charges will be passed on to You by Freightera.

If You are a shipper using the Freightera system or Site, You agree that: (i) the initial cost for each shipment is billed and charged to your account at the time of dispatch and that this initial billing is based on the information that You provided with the assumption that such information was true and accurate and reflected the actual description of your shipment and services to be provided; and (ii) the carrier reserves the right to verify a shipment’s size, weight, class, commodity type, NMFC code and services provided. Should the carrier decide to audit the shipment and if an error or discrepancy is found on the Bill of Lading or other shipper documents that causes the rate to increase, then the carrier will issue a billing adjustment and Freightera will add additional charges to the shipper invoice reflecting actual services provided. You as the shipper agree: (i) to pay for all documented billing adjustments using the same method of payment used in the initial billing of the shipment; and (ii) that any billing adjustments will be automatically charged to your account with Freightera.

Charges for a weight discrepancy will be calculated based on the price per pound or kilogram for the original shipment as documented on the Bill of Lading, Shipment Confirmation, and Shipper Invoice. If You are a carrier, then You agree to provide documentation to Freightera supporting any billing adjustments and discrepancies identified between the Bill of Lading and the shipment during your audit of the shipment under this section.

Payment; Late Payment(s)

Payment for all services is by credit card (Visa, Mastercard, or American Express), PayPal, check, Interac, ACH or other electronic funds transfer, based on cards or accounts in the shipper’s name or authorized to be used by the shipper, unless agreed to otherwise. You as the shipper acknowledge and agree: (a) to provide your credit card information when establishing your account on the Site and to keep such information up to date; (b) that the credit card information provided, including any updated information, will be used to make payments for your use of the Service; (c) Freightera and/or its payment processors are authorized to automatically charge any amounts payable by You in connection with your use of the Service using such credit card information (including any updated information) provided by You; (d) all payments received will be applied to the oldest (based on pickup date) outstanding invoice first; and (e) if payment for a bill, invoice or other amount due by You to Freightera is not received by the applicable due date, including because of your credit card information being denied for payment processing by the applicable financial intermediary, then: (i) Freightera reserves the right to charge a $25 per invoice late fee, and interest on overdue invoices at the highest rate allowed under the law until such invoices are paid in full.

Overdue Accounts

Freightera reserves the right to suspend accounts that are overdue past agreed payment terms. These accounts will be reactivated once the amounts due are paid. Freightera reserves the right to suspend accounts permanently for consistent overdue payment issues.

Cancellation Policy

(a) Shippers can request the cancellation of a booking at any time before pickup is dispatched.

(b) Shippers will be responsible for any missed pickup fees if a cancellation request is made after dispatch.

(c) Shippers must initiate cancellation via the Freightera Website. Freightera will attempt to cancel the shipment and inform the shipper when cancellation is confirmed by the carrier. Cancellations will be pending until the carrier confirms it, which usually takes 2-3 business days.

(d) In the event of cancellation, any prepaid funds will be automatically credited to the shipper’s account, unless the shipper requests a refund in writing. Refunds are usually processed within 5-7 business days.

(e) A $10 service fee will apply for all cancellations. Additional fees may apply.

Membership Cancellation and Refund

Membership plan subscribers (“Members”) can cancel their paid subscription at any time. Freightera does not provide refunds if Members decide to stop using the Freightera subscription during the subscription term.

The subscription term will automatically renew for the period indicated in the agreement unless the Member notifies Freightera that they do not want to renew and cancels auto-renewal prior to the renewal term.

By signing up for any of the paid membership plans, Members agree that Freightera is authorized to charge them for all fees due during the subscription term and any renewal term. Members certify that they are authorized to sign and enter into binding legal contracts for the company or organization purchasing a Freightera subscription.

Logistics Companies Membership

Logistics companies and freight brokers may be permitted to access and use the Site in accordance with Freightera’s policies, including the Restrictions section above, and subject to any applicable fees, as determined by Freightera in its sole discretion.

Bill of Lading (BOL)

The Bill of Lading, or BOL, is non-negotiable and is prepared by Freightera’s system for the shipper or by Freightera (or its employees, agents, and/or other personnel facilitating the Service) on behalf of the shipper and shall be deemed, conclusively, to have been prepared by the shipper. The Bill of Lading cannot be changed by the shipper without (i) permission in writing from Freightera; and (ii) any necessary modification to the original quoted price.

Cross-border Shipments

To help avoid border delays associated with cross-border shipments, it is the shipper’s responsibility to ensure customs documentation is (i) prepared accurately; and (ii) prior to the carrier arriving at the border, sent to Freightera. In the event of a delay due to improper documentation or lack of documentation prepared and sent to Freightera, the shipper is responsible for any incurred extra charges, including but not limited to waiting time, in-bond fees, and storage fees. The shipper will be billed at the time these fees are incurred. A copy of the necessary documentation must accompany the freight. The shipper agrees to pay all associated brokerage fees. Fees quoted on the Freightera Website are subject to change based on the shipment information changing.

Freight Rates Quoted

Freight rates quoted include 15 minutes loading and offloading for LTL shipments, and 1 hour loading and offloading for FTL shipments, unless otherwise specified. There will be additional charges for delays in loading, waiting at facilities for loading or offloading, and other unforeseen delays.

Waiting Time

The quoted price is all-inclusive provided that the load information, commodity, size, weight, origin and destination are correct. Pricing includes the loading/offloading times set out in the section above. After that, waiting time will be charged at 1-hour minimum and every minute thereafter. If your shipment needs special handling not included in this invoice, such as residential delivery or driver assist, or load information is incorrect, We will send an amended invoice with the corrected cost.

Non-Circumvention Clause

Freightera provides marketing and sales automation services to carriers at no charge. In return, carriers agree they will not directly solicit any shipper first introduced to them via Freightera’s system. In the event of direct solicitation, the carrier involved agrees to pay Freightera 15% of the gross revenue received from that shipper for a 2-year period starting from the first instance of direct solicitation.

Site Security

Freightera will use commercially reasonable security technologies (such as encryption, password protection, hacking protection and firewall protection) in providing the Service, and You shall comply with the applicable Freightera security guidelines and procedures made known to You through the Service or otherwise. However, Freightera does not control the transfer of data over telecommunications facilities, including the Internet, and Freightera does not warrant secure operation of the Service or that such security technologies will be able to prevent third party disruptions of the Service.

Data Sharing

Data uploaded by carriers is shared with shippers as necessary to facilitate the Service.

Information You Provide to Us

From time to time, You are required to provide or update certain information in order to access or take advantage of certain features offered on the Site (for example, to join our email distribution list or to request that We send You information). Any information You provide to us or post on the Site shall be true, accurate, current and complete. Additionally, in order to provide the Service to You or your clients, We may require contact information. Any such information will be used solely to provide the Service to You or your clients.

Registration

In order to use this Site, a user must first complete the registration form. During registration, a user is required to give certain information, such as their name and email address. This information is used to contact You about the Service in which You have expressed interest, including your account information, booking information and tracking of your shipments. Users may opt out of emails by using the email opt-out option. Please note that if You opt out of emails from this Site, You may miss information regarding your account.

Invoices

Freightera will provide an invoice outlining any additional charges incurred in the carriage of the shipment. The amounts of these invoice(s) are considered accepted unless written notice is received within thirty (30) days from the date of the original invoice. Direct any notices to [email protected].

Cookies and Other Tracking Technologies

We use cookies on this Site. A cookie is a piece of data stored on the Site visitor’s device (if your web browser permits) to help us improve your access to our Site and identify repeat visitors. For instance, when We use a cookie to identify You, You would not have to enter your password more than once, thereby saving You time while on our Site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our Site. Users may disable cookies by adjusting their web browser settings. Please note that if You do not accept cookies from this Site, You may not be able to use portions of the Site and some of the Site’s functionalities. We use Google LLC’s (“Google”) tracking and advertising products such as Google Analytics and Google Ads Remarketing to provide advertising and tailor it to our users. This means that Google will display this Site’s advertisements based on users’ past visits to this Site, other websites and their activity on Google.com. Users may opt out of Google’s use of cookies by visiting the Google Advertising Opt-out Page. We use Facebook Retargeting cookies. This means We may show advertisements to You on Facebook, if You visit our Site. Users may opt out of this use of cookies by visiting Facebook’s Ad Settings.

Links to Other Websites

This Website contains links to other sites. Please be aware that We are not responsible for the content or privacy practices of such other sites. If You submit personal information to any of those sites, your information is governed by their privacy statements. We encourage our users to be aware of this when they leave our Site and to read the privacy statements of any site that collects personally identifiable information.

Limitation of Liability

You recognize that Freightera is providing the Service as is. You acknowledge and agree that Freightera is a freight broker and not the actual freight carrier. A carrier is the party that actually transports a shipper’s shipment, while a shipper has goods that require transportation. You acknowledge that the transportation of any freight, shipment or goods using the Service is performed exclusively by the carrier, and not performed by Freightera, and as such, You agree: (a) that Freightera is under no circumstances responsible for the physical whereabouts, control, condition, and/or delivery of any goods being shipped using the Service; and (b) to hold Freightera and the other Excluded Parties (as defined herein) harmless for services, acts or omissions (including related to the handling and transportation of freight) performed by the carrier. You agree to pay any and all fees due to Freightera for your use of the Service regardless of whether You are a carrier or shipper and regardless of whether any dispute occurs, or has occurred, between You and Freightera or any carrier and/or shipper. In case of a dispute, You agree to dispute the charges within 7 days of receiving the invoice, and You acknowledge that, if the dispute is successful, refunds may take several days to process. You acknowledge and agree that Freightera, being a freight broker, acts as an intermediary between the customer, carrier and/or shipper by providing information related to the carrier and/or shipper including access to rates and services provided by carriers and shippers, and as such its liability is limited by these Terms to the extent allowable under applicable law. We require that all carriers using Freightera’s system be fully licenced, bonded and insured. However, it is the sole responsibility of the carrier, not Freightera, to ensure that licences, bonds and insurance remain in effect at all times, and You agree, by using Freightera’s system, to release Freightera from any responsibility or liability related to carrier licensing, bonding or insurance. You agree that Freightera and the other Excluded Parties are not liable for carrier or shipper service failures related to damage to, or loss of shipment or freight. You acknowledge and agree that Freightera does not accept any goods, freight or shipment from any party using the Service whether on consignment or on any other terms, does not at any time hold, handle, store or transport any freight, shipment or goods, and does not otherwise take control of any freight, shipment or goods, and that a shipper using the service consigns (signs over) their freight, shipment or goods directly to the carrier. You agree that the services provided by Freightera through the Service are (i) limited to the brokering of freight between the carriers and shippers; and (ii) processed, secured, executed, and recorded within the Province of British Columbia, Canada. You acknowledge and agree Freightera is not involved in and does not accept any responsibility for shipments or other related services procured through the Service and shall not be responsible or liable for the accuracy, completeness, usefulness or availability of any information or other content, data, text, graphics or any other materials transmitted or made available via the Service. Freightera shall not be responsible or liable for any decisions made in reliance on such information, or for the conduct or service performed by any carrier. You agree that You are solely responsible for the accuracy of all information You provide to Freightera through or while using the Service. You agree that Freightera, and its management, directors, employees, agents, contractors, consultants, advisors, affiliates, associates, and/or subsidiaries (collectively, the “Excluded Parties”) as they may be from time to time, are not responsible and are not liable for any damages, fees, fines, levies, taxes, tariffs, penalties, sanctions, other monetary fees or dues, or adverse consequence whether or not of a monetary nature that You (and/or your management, directors, employees, agents, contractors, consultants, advisors, affiliates, associates, and/or subsidiaries, as applicable and as they may be from time to time) incur or experience arising from or related to any inaccuracy in the information You provide to Freightera through or while using the Service. You further agree that the Excluded Parties are not liable for any misclassification of freight or NMFC classification mistakes made by any of the Excluded Parties and/or the Service. You acknowledge that freight classification, and in particular NMFC classification, are nuanced and may be prone to errors depending on the completeness of the information provided, and that while Freightera will make its best effort in good faith to correctly classify the shipment or the NMFC classification, misclassification may occur.

You agree that Freightera and the Excluded Parties are not and will not be liable for any loss and/or missed, delayed, or non-delivered shipment, including but not limited to those caused by:

(a) an Act of God, war, accident or peril experienced during transportation (whether on the ground, sea or air), mechanical/equipment issues or failure (including but not limited to those related to truck, aircraft, ship, and equipment), adverse weather conditions, riot, strike, labour dispute, civil disorder, terrorist activity, quarantine, or intervention, act or omission of any governmental or public authority (including but not limited to any customs agency or authority);

(b) the act, default or omission by a customer, shipper or any other party who claims interest in the shipment;

(c) the nature of or any defect in the shipment;

(d) a shipper or carrier’s violation of these Terms or the terms and conditions contained in the Bill of Lading or of the carrier’s General Rules Tariff (including but not limited to insufficient or improper addressing, marking, classification, packing, securing, or failure to observe any of the rules relating to shipments not acceptable for transportation or shipping);

(e) Any of the Excluded Parties’ failure to comply with the delivery or other instructions from the customer, shipper or for the acts or omissions of any person; or

(f) any circumstance that is beyond Freightera’s control.

Subject to the limitations of liability contained in these Terms, the Bill of Lading and the relevant carrier’s General Rules Tariff, You agree Freightera shall only be liable for loss, damage, missed delivery, or non-delivery caused by Freightera’s own gross negligence. You further agree that Freightera’s liability shall be limited to the fees that Freightera has earned with respect to the subject shipment.

The shipper agrees that neither Freightera nor the carrier will be held liable for consequential damages, or other losses the shipper may have experienced as a consequence of transit times, which are always estimated, being longer than expected.

In no event shall Freightera be liable nor will the shipper’s account be credited if the shipper does not use the Freightera Bill of Lading.

All shipments are covered under the carrier’s limited liability coverage as noted below based on Full Truck Load (FTL), Less Than a Truck Load (LTL), Intermodal (IM), Less than Container Load (LCL), Container Load (CL), Air, and other service types that may be added from time to time (see below). Consignee agrees to inspect the shipment at the time of delivery and document any damage on the delivery bill. Failure to notate damage may cause forfeiture of the liability claim. The carrier’s liability coverage only covers damage or loss of the freight shipped, not lost time, labor, or shipping costs. Some carriers may ask shippers to include the shipping cost (the fee paid to Freightera) in the claim as well.

Truck load (TL) carriers are required by law to carry a minimum of $100,000.00 of cargo insurance. This coverage protects the Customer from theft, loss, or damage due to fire or vehicle accident. It does not cover loss caused during normal transit. It is assumed that damage occurring independent of an accident involving the vehicle is a consequence of improper or inadequate packing or crating.

For Less Than a Truck Load (LTL), every booked freight shipment comes with limited liability coverage. The amount of coverage is determined by the carrier and based upon the commodity type. It covers a certain dollar amount per pound of freight. In some situations, the included liability coverage may be less than the value of the shipped goods. If You need full coverage, be sure to state the insurance value and verify with Freightera that additional insurance has been purchased and is included in rate quote.

By booking a shipment with additional insurance through Freightera, You agree that You have been claims-free for 3 years, and You accept the insurance terms and exclusions.

No Special, Indirect or Consequential Damages

By using the Site, You agree that Freightera, its successors, and the other Excluded Parties shall not be liable for any special, indirect, or consequential damages, whether the possibility of such damage has been disclosed to You in advance or could have been reasonably foreseen. This provision shall survive the expiration, termination or cancellation of the Service.

Limited Warranty by Freightera

Freightera warrants that the Service will perform substantially in accordance with our operating and technical documentation relating to the features, functions and operation of the Service as established from time to time. Freightera’s sole obligation with respect to a breach of this warranty shall be to repair or replace any component giving rise to such breach. This limited warranty is in lieu of all other warranties. FREIGHTERA MAKES NO OTHER WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED, WITH REGARD TO THE SERVICE, IN WHOLE OR IN PART, OR ANY OTHER MATTER UNDER THESE TERMS. FREIGHTERA EXPLICITLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE. FREIGHTERA EXPRESSLY DOES NOT WARRANT THAT THE SERVICE, IN WHOLE OR IN PART, WILL BE ERROR-FREE, WILL OPERATE WITHOUT INTERRUPTION, OR WILL BE COMPATIBLE WITH ANY HARDWARE OR SYSTEMS SOFTWARE CONFIGURATION.

Representations, Warranties, and Covenants of Carriers and Shippers

All carriers, shippers and any others using the Service represent and warrant to Freightera that they have the legal capacity and authority, under all applicable laws concerned with such capacity and/or authority in their jurisdiction of domicile and/or organization, to enter into and be bound by these Terms. All carriers, shippers and any others using the Service shall act in compliance with all applicable laws (including those related to any jurisdiction(s) any shipment, freight or goods originates from, passes through or over, and is delivered to) governing their respective activities related to the shipment, freight or goods while using the Service, and such compliance is solely the responsibility of the carrier, shipper or other person (other than Freightera) such laws apply to. For the purposes of these Terms, laws include but are not limited to rules, regulations, statutes, acts, orders, announcements, pronouncements, and similar items of government bodies or authorities having legal effect. Each shipper using the Service acknowledges and agrees that: (a) if the shipper does not complete all the documents required for carriage, or if the documents which it submits through the Service are not appropriate for the services it requests, then such shipper hereby instructs and authorizes Freightera and its employees, agents, and other personnel facilitating the Service, where permitted by law, to complete, correct or replace the documents for them at the sole expense of the shipper; however, the shipper acknowledges that Freightera and its employees, agents, and other personnel facilitating the Service are not obligated to make any such completion, correction and/or replacement; (b) if a substitute form of Bill of Lading is needed to complete delivery of the shipper’s shipment and Freightera (or its employees, agents, and/or other personnel facilitating the Service) completes that Bill of Lading, then the terms of such Bill of Lading will govern; (c) The Excluded Parties are not liable to the shipper or to any other person for any actions taken on behalf of the shipper; and (d) the Excluded Parties will not be liable to the shipper or to any other person for any loss or expense arising due to the failure of the shipper to comply with these Terms.

Confidentiality

You recognize and acknowledge that by accessing the Site and using the Service You may come to gain knowledge of and gain access to confidential information of Freightera including without limitation, information and knowledge pertaining to the Site, the Service and other products or services offered, innovations, technologies, designs, ideas, plans, trade secrets, proprietary information, advertising, distribution and sales methods and systems, and relationships between Freightera and its customers, clients, suppliers, carriers and/or shippers using Freightera’s system, and others who have business dealings with Freightera (collectively the “Confidential Information”). You acknowledge that such Confidential Information is a valuable and unique asset and covenant that You will not, directly or indirectly, whether during or after your use of the Service, disclose any such Confidential Information to any person (which includes any individual or non-individual entity) for any reason whatsoever or use such Confidential Information for any purpose without the prior written authorization of Freightera, unless such information is in the public domain through no fault of You or anyone acting on your behalf, or except as permissible by law or court order (in cases which You shall notify Freightera as soon as practicable before You make such disclosure under such law or order, and if not permitted to do so by such law or order then at the earliest time permitted by such law or order). You shall not reverse engineer any of Freightera’s Confidential Information for any purpose. Upon Freightera’s request, You must delete or otherwise destroy all non-tangible property containing the Confidential information and return all tangible materials containing Confidential Information to Freightera or destroy or delete such tangible Confidential Information. Freightera’s Confidential Information is protected by applicable intellectual property laws in multiple jurisdictions internationally, including but not limited to copyright, trademarks, and patents. Except as otherwise permitted under these Terms or under applicable law, Freightera will not disclose to any third party a carrier’s rates and lanes. We will use at least the same standard of care to maintain the confidentiality of carriers’ rates and lanes as used to maintain the confidentiality of our own Confidential Information.

Indemnification

You shall defend and hold harmless Freightera against and in respect of any and all claims, demands, losses, costs, expenses, obligations, liabilities, damages, recoveries, and deficiencies, including interest, penalties and reasonable attorney fees that Freightera shall incur or suffer and that arise, result from, or relate to any breach of or failure by You to perform any of your obligations under these Terms.

Limitation of Remedies and Liability

Other than any outstanding amounts due to Freightera hereunder, Freightera’s liability is limited with respect to the use or performance of the Site or Service to an amount not to exceed Freightera’s retained portion, after all carrier payments and load-related expenses, of the amount paid by You to Freightera in the immediately preceding 3-month period. All shippers, carriers and other users of the Freightera system and Site mutually agree that neither shipper, carrier, other user nor Freightera shall be liable or responsible for any legal expense or any other expenses incurred by the other party in defending a claim or dispute between these parties, except as set out in these Terms.

Term

These Terms and the right and license granted hereunder shall terminate in any of the following events: (i) your failure to pay any fees due to Freightera; (ii) your failure to comply with the provisions hereof or any other provisions stipulated by Freightera; (iii) discontinuance of the Site; or (iv) your issuance of a written notice of termination to Freightera. Upon termination of these Terms and the right and license granted hereunder, You will discontinue further use of the Site. Termination of these Terms will not relieve You from making payments which may be owing to Freightera or limit Freightera’s right to seek any remedies under applicable law or in equity.

Force Majeure

Except with respect to the payment of fees hereunder, neither party will be liable to the other for any failure or delay in performance under these Terms solely during the period necessitated by the force majeure, due to circumstances beyond its reasonable control. Force majeure is limited to acts of war, terrorist acts, natural disasters, accident, labor disruption, acts, omissions and defaults of third parties and official, governmental and judicial action not the fault of the party failing or delaying in performance, or the threat of any of the foregoing.

Assignment

You may not assign or otherwise transfer these Terms, or any interest, rights, or obligations thereunder, to any party, without Freightera’s written consent. Freightera may assign these Terms and its rights and obligations hereunder to any party in its sole discretion without obtaining your consent.

Customer Service

Customer service is included in Freightera’s transactional fees.

Discounted or Preferential Rates, Fees, or Other Charges

The discounted or preferential rates, fees, or other charges offered to Freightera customers are at Freightera’s sole discretion, a privilege, and not an obligation of Freightera to any of its customers or any other party. Freightera reserves the right to increase individual customer rates, fees, or other charges if the customer consistently refuses to pay valid rates, fees, or charges for value-added services used, or if any invoice due to Freightera or any of its subsidiaries remains outstanding beyond 60 calendar days from the date of such invoice. Freightera reserves the right to discontinue any discounted rate, fee or other charge if dictated by market conditions.

Verbal and Emotional Abuse Policy

As part of the Terms, Freightera requires all parties using our system to interact with the Freightera team in a civil and respectful manner. Freightera also requires the same for team members interacting with each other, transport companies, and users of our system. Freightera reserves the right to suspend the account of any customer, shipper, carrier, or any other party who shows a pattern of abusive language or disrespect to Freightera team members. Likewise, Freightera reserves the right to dismiss team members who fail to follow these policies when interacting with each other, customers, shippers or carriers. By using Freightera’s platform/system and customer service, You agree to treat all staff civilly and fairly and refrain from verbal and emotional abuse, specifically yelling, threatening, name-calling, using inappropriate sexual language and language that is degrading, insulting, defamatory, violent, coarse, sexist or racist.

Freightera’s policy on discounted or preferential rates, fees, or other charges:

The discounted or preferential rates, fees, or other charges offered to all Freightera customers are at Freightera’s sole discretion, a privilege, and not an obligation of Freightera to any of its customers or any other party. Freightera reserves the right to increase individual customer rates, fees, or other charges if the customer consistently refuses to pay valid rates, fees, or charges for Value-Added Services used, or if any invoice due to Freightera or any of its subsidiaries remains outstanding beyond 60 calendar days from the date of such invoice. Freightera reserves the right to discontinue any discounted rate, fee or other charge if dictated by market conditions.

Freightera’s policy against verbal and emotional abuse:

As part of the terms of use, Freightera requests that all transport companies and customers using our system interact with the Freightera’s team in a civil and respectful manner. Freightera also requires the same for team members interacting with each other, transport companies, and customers. Freightera reserves the right to suspend the account of any customer, carrier, or any other party who shows a pattern of abusive language or disrespect to Freightera team members. Likewise, Freightera reserves the right to dismiss team members that fail to follow these policies when interacting with each other, customers or carriers. By using the Freightera’s platform/system and customer service, you agree to treat all staff civilly and fairly and refrain from verbal and emotional abuse, specifically yelling, threatening, name calling, using inappropriate sexual language and language that is degrading, insulting, defamatory, violent, coarse, sexist or racist. Freightera reserves the right to suspend your account and discontinue service if there is a pattern of abusive behavior towards our staff.

Governing Law

hese Terms (including any posted guidelines or rules applicable to Service or features on the Site, as incorporated by reference herein ) and performance under these Terms shall be governed exclusively by the laws of the Province of British Columbia and the laws of Canada applicable therein, without giving effect to any principles of conflicts of laws, and notwithstanding your domicile, residence or physical location, or the domicile, residence or physical location of any other party involved in any transaction. Any and all actions, disputes, controversies, suits, claims (whether of a legal or equitable nature), proceedings, or hearings arising out of or in connection with the Site, the Service, the usage of the Site and/or the Service, and/or these Terms (including claims regarding applicability or validity of this provision) between You and Freightera and/or any of the other Excluded Parties (and/or made by You or anyone connected to You or claiming through You against Freightera and/or any of the other Excluded Parties) shall be: (a) governed by the laws of the Province of British Columbia and the laws of Canada applicable therein, without giving effect to any principles of conflicts of laws, and notwithstanding your domicile, residence or physical location, or the domicile, residence or physical location of any other party involved during any transaction and/or shipment that may be subject to any such dispute, controversy or claim; and (b) submitted to and be subject to the exclusive jurisdiction of the courts of Vancouver in the Province of British Columbia, Canada. For the purposes of this section, You agree to submit and attorn to the exclusive jurisdiction of the courts of Vancouver in the Province of British Columbia, Canada to adjudicate or determine any action, dispute, controversy, suit, claim, proceeding, or hearing as described in this section. You agree that any and all shipments pursuant to the Service are exclusively governed by the laws of the Province of British Columbia and the laws of Canada applicable therein.

Waiver; Severability

The waiver by Freightera of a breach or a default of any provision of these Terms by You shall not be construed as a waiver of any succeeding breach of the same or any other provision by You. Any delay or omission on the part of Freightera to exercise or avail itself of any right, power or privilege it has shall not impair Freightera’s right to exercise or avail itself of any such right, power or privilege. No waiver of any provision of these Terms shall be effective unless in writing and executed by Freightera. If any provision of these Terms or any part thereof, or the application thereof to any person or circumstance, is for any reason or to any extent invalid or unenforceable, the remainder of these Terms and the application of such provision or part to other persons or circumstances shall not be affected thereby, but rather shall be enforced to the fullest extent permitted by applicable law.

Freightera Privacy Policy

Freightera is committed to protecting your privacy. This Privacy Policy explains our data practices regarding Personal Data (as defined below) and other information that We collect in connection with: (i) your use of the Website (https://www.freightera.com, where You can learn more about Freightera’s benefits, and request information and content); and (ii) events You may attend (for example, webinars). By using our Website, You consent to the policies and practices described in this Privacy Policy. If You do not agree with the data practices described in this Privacy Policy, You should not use our Website.

Collection of Your Personal Data

Freightera collects and uses information that, alone or in combination with other information, could be used to identify You (“Personal Data”) in order to deliver our benefits, inform You of various opportunities, and provide support, as described below (please also see the “How We Use Information” section below).

Personal Data Voluntarily Provided

Freightera primarily collects Personal Data provided to us by individuals and businesses when they interact with our Website or platform, or participate in our events. For example, You may voluntarily provide us with Personal Data when You sign up to join our Site, participate in our events or webinars, follow our blogs, download content, submit a web form, call or email us directly, or request an overview of our platform and system.

The types of Personal Data that We collect vary based on the benefits offered on our Website, but generally include your name, address, telephone number, company name, job title, email address, and other information that You voluntarily submit to us.

You should carefully consider whether You wish to submit Personal Data. You should also review any additional terms and conditions that may govern your use of our services.

SMS Verification and Terms

The following terms apply specifically to SMS verification and usage:

• Information obtained as part of the SMS verification process will be handled in accordance with this Privacy Policy.

• Messaging frequency may vary.

• Message and data rates may apply.

• You can opt out at any time by texting “STOP.”

• For assistance, text “HELP” or contact us.

 

Information Received From Other Sources. We may receive information about You from publicly available and third-party databases or services that provide information about business people and companies, or from third parties from whom We have purchased information (including an individual’s name, job title, business contact information, and information about the business where the individual works) and combine this data with information We already have about You. This helps us to update, expand and analyze our records, identify new customers, and provide services that may be of interest to You.

Automatically Collected Data. As You interact with our Website, We may collect information about your computer or device and visits to our Website (“Automatically Collected Data”) through cookies, web beacons and other technologies, Internet Protocol (IP) address tracking, URL tracking, and other tools (collectively, “Tracking Technologies”). The types of Automatically Collected Data collected on our Website through the use of these Tracking Technologies and other tools that We may add from time to time may include: search terms used, new or returning user information, browser information, computer or device type, operating system, internet service provider, website usage, referring/exit pages, platform type, date and time stamp, number of clicks, and advertisements viewed. Please see the “Tracking Technologies” section below to learn more about how We use Tracking Technologies.

How We Use Information

Provide Our Offerings and Respond to Requests. We use the Personal Data We collect from You (unless otherwise restricted by law) to:

• Provide You with support or other benefits You have ordered from us, and send other similar operational communications.

• Respond directly to your information requests (including registrations or other specific requests) or other inquiries.

Marketing. We may use your contact information to contact You by email, postal mail, phone, or social platforms regarding information that We think may be of interest to You, where permitted by applicable law. If You do not wish to receive marketing materials, brochures, or emails from Freightera, You may inform us of your preference by sending a letter or calling Freightera using the contact information below. You may also submit a contact form electronically through the Website and unsubscribe from our marketing communications by clicking on the “unsubscribe” link located at the bottom of our emails.

Where required by applicable law, We will send You marketing information or notifications only with your consent, which may be given at the time You provided us with the Personal Data. In such case, if You do not provide us with your consent for the processing of your Personal Data for this purpose, We will not send You this information. California residents may have certain rights under applicable law regarding their Personal Data.

With your permission, We may also use information You provide to us as a testimonial posted on the Website.

Correspondence. If You correspond with Freightera via email, the postal service, our web forms, social platforms, or any other form of communication, We may retain the correspondence and the information it contains. We may use the information for business purposes, including responding to your inquiry, notifying You of Freightera-related opportunities, and other marketing purposes (please read the Marketing section above for more information on our marketing practices and how to opt out or unsubscribe).

URL and IP Address. Freightera collects information about users’ IP addresses, including users’ utilization of our Website, to help us design our Website to better suit our Website users’ needs. We may use information about your IP address to help diagnose problems with our server, administer our Website, analyze trends, track visitor movements, and gather information that assists us in identifying visitor preferences. We also may use your IP address to enhance our security and investigate an actual or potential security incident. This use of your information is necessary for our legitimate interests in understanding how the Website and our Service are being used by You, to improve user experience, and to ensure network and information security. For more information about what We mean by legitimate interests, and when We may process Personal Data for our legitimate interests, please see below.

Aggregated Data. We may also compile, anonymize and/or aggregate Personal Data and other information collected about Website visitors, as described in this Privacy Policy, and use such anonymized and/or aggregated data for our business purposes, including disclosing such data to our partners, service providers, advertisers and/or other third parties for marketing or promotional purposes. This aggregated information does not identify You. This use of your Personal Data is necessary for our legitimate interests in understanding how the Website and our products and services are being used by You and to improve user experience. For more information about what We mean by legitimate interests, and when We may process Personal Data for our legitimate interests, please see below.

Disclosure of Information

Freightera discloses Personal Data that We collect in accordance with the terms set forth herein.

We share Personal Data with third parties who provide certain services to assist us in meeting business operation needs.  These third parties are authorized to process your Personal Data, on our behalf and pursuant to our instructions, only as necessary to provide these services to us. We share your Personal Data with the following service providers:

• Providers of payment processing and accounting, as necessary to process payment; and

• Providers helping us manage online marketing and sales (such as Keap and Zendesk).

We may also disclose Personal Data to third parties in the following circumstances: (1) if You request or authorize such disclosure, provided that, when required by applicable law, We will inform You in advance of the third parties to which We may provide your Personal Data and the purpose for doing so, and We will obtain your prior consent for such use; (2) the information is provided (a) to comply with applicable law (for example, to comply with a search warrant, subpoena or other legal process), (b) to enforce an agreement We have with You, (c) to protect our rights, property or safety, or the rights, property or safety of our employees or others, (d) to investigate fraud, or (e) to respond to a government request or to lawful requests by public authorities, including to meet national security or law enforcement requirements; (3) to address emergencies or acts of God; (4) to address disputes or claims; (5) to persons holding certain legal or beneficial interests; (6) if We are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, in which case your Personal Data and other information may be transferred to a successor or affiliate as part of that transaction.

We collect, store and process the information from our Website and applications (“Apps”). If You are outside the U.S., then your Personal Data and other information will be transferred to the U.S. or Canada. The data privacy and data protection laws outside your country may offer less protection than the laws in your country. By using our services, the Website and/or Apps or otherwise providing us with your Personal Data, You agree to the transfer of your Personal Data as described in this Privacy Policy. If You do not agree to such cross-border transfers of your Personal Data, please do not submit Personal Data through the Website or Apps.

The Website may include interfaces with social media websites or platforms that are owned and/or controlled by third parties, such as Facebook, LinkedIn, X and similar websites (“Social Media Sites”). If You choose to “like” or share information from the Website through any Social Media Sites, the interfaces on our Website may allow the Social Media Site to connect such information to your Personal Data. The information that You share with the Social Media Sites will be governed by the specific privacy policies and terms of service of such Social Media Sites and not by this Privacy Policy. You should review the privacy policy of any Social Media Sites before choosing to access and use such Social Media Sites, including interacting with our pages on those sites.

How You Can Access and Change Information

Freightera acknowledges that You have the right to request access to your Personal Data. If You request that We remove your Personal Data, We will respond within a reasonable timeframe.

Upon request, Freightera will provide You with information about whether We hold any of your Personal Data. You can update or correct your Personal Data or remove it from our system by making a request to us using the contact information provided below. Requests typically receive a response within thirty (30) days. If a response cannot be provided within that time frame, We will provide the requesting party with an estimated date by which a response will be provided. If your request is denied, We will provide an explanation.

Legitimate Interest

“Legitimate interests” means the interests of Freightera in conducting and managing our organization. For example, We have a legitimate interest in processing your Personal Data to analyze how the Website, Apps and our Service are being used by You, and to ensure network and information security, as described in this Privacy Policy. When We process your Personal Data for our legitimate interests, We make sure to consider and balance any potential impact on You and your rights under applicable data protection laws. Our legitimate interests do not automatically override your interests. We will not use your Personal Data for activities where our interests are overridden by the impact on You, unless We have your consent, or those activities are otherwise required or permitted by applicable law.

Retention of Personal Data

Personal Data that We process will not be retained for longer than is necessary for the purpose(s) for which it has been obtained. In some cases, it is not possible for us to specify in advance the periods for which your Personal Data will be retained.

Notwithstanding any contrary provisions in this Privacy Policy, We may retain your Personal Data where such retention is necessary for compliance with a legal obligation to which We are subject, or to protect your vital interests or the vital interests of another natural person.

Our Security Measures to Protect Your Personal Data

We are committed to taking reasonable measures to secure the information that You choose to provide to us, and We use a variety of security procedures to help protect against unauthorized access to or alteration, disclosure, or destruction of Personal Data. We restrict access to Personal Data to our employees, contractors and service providers (described in the “Disclosure of Information” section above) who need to know the information to operate, develop, or improve the Service.

Unfortunately, no transmission of Personal Data over the Internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, Freightera cannot guarantee or warrant the security of any information You transmit to us, or to or from our online services. Freightera does not accept responsibility or liability for the security of information transmitted via the Internet. If You have questions about this Privacy Policy or the security of your Personal Data, please contact us as indicated under the “Contact Us” section below.

We retain your Personal Data for as long as your account is active or as needed to provide You with services, comply with our legal obligations, resolve disputes and enforce our agreements.

Tracking Technologies

Freightera uses cookies and other technologies to analyze trends, administer the Website, track users’ movements on the Website, gather demographic information about our user base and collect information about your browsing habits to make advertising relevant to You and your interests, as described below.

When You first visit the Website, You will be asked to consent to the use of cookies and similar technologies on the Website in accordance with this Policy, and if You accept, We will store cookies and similar technologies on your device.

I.  What Are Cookies

Cookies are pieces of data sent to your browser when You visit a website and stored on your device. Cookies may store user preferences and other information. For example, cookies can store your session information for easy log-in to a website or platform, or your language or user interface customization preferences or may allow websites to record your browsing activities (for example, number of page views, number of visitors, and time spent on each page).

We use both session ID cookies and persistent cookies. A session ID cookie expires when You close your browser. A persistent cookie remains on your device for a set time period or until You delete it.

II.  How We Use Cookies

We classify cookies in the following categories:

a. Strictly Necessary

These cookies allow us to link the actions of a user during a browser session to allow navigation around web pages, access to secure areas of the Website and help make the Service available through our Website. Without these cookies, basic functions of the Website would not work.

You can block or delete these cookies by changing the browser settings as explained below.

b. Analytics

These cookies allow us to recognize and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us improve the way our Website works, for example by making sure visitors are finding what they need easily. The information collected through these cookies include anonymous traffic statistics, like number of page views, number of visitors, and time spent on each page.

We use cookies from Google Analytics, a web analytics service provided by Google. The information collected by Google (including your internet protocol (IP) address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for evaluating your use of the Website, compiling reports on the Website’s activity and providing further services to us relating to the Website’s usage. Learn more about Google Analytics’ privacy practices, and see a copy of Google’s privacy policy, at the following link: https://support.google.com/analytics/answer/6004245?hl=en&ref_topic=2919631

You can block or delete these cookies by changing your browser settings.

You can also prevent your data from being collected by Google Analytics on the Website by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser at the following link: https://tools.google.com/dlpage/gaoptout

In their use of our services, platform providers may enable various integrations which may set additional cookies. These cookies are set and controlled by providers for various purposes such as website usage tracking and analytics and enabling social media features. Freightera does not control the placement of such cookies. Use of these cookies is governed by providers’ own privacy and cookie policies.

III.  Other Technologies

Freightera may use a tracking technique that employs embedded URLs to allow use of the Website without cookies. Embedded URLs allow limited information to follow You as You navigate the Website which are not associated with Personal Data and are not used beyond that specific session.

Freightera and its service providers may use embedded pixel technologies (or pixel tags) for the purposes of identifying unique user visits (as opposed to aggregate hits) and for advertising purposes. In addition, embedded pixels or other technologies may be used in emails to provide information on when the email was opened to track marketing campaign responsiveness. Information collected using these technologies may be associated with the recipient’s email address.

We may use widgets, which are interactive mini-programs that run on our Site to provide specific services from another company (e.g., links to bookmarked sites), along with buttons or other tools that link to other companies’ services (e.g., a “Like” button or third-party map). The widget, button or tool may collect and automatically send Personal Data, such as your email address, or other information (such as your browser information, or IP address), to a third party. Cookies may also be set or used by the widgets, buttons or tools to enable them to function properly or for other purposes, which may include advertising. Information collected or used by a widget, button or tool, including cookie settings and preferences, is governed by the privacy policy of the company that created it.

IV.  Your Choices

On most web browsers, You will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when You are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the following popular browsers:

• Internet Explorer

• Mozilla Firefox

• Google Chrome

• Apple Safari

Please note that if You reject cookies or disable cookies, your use of certain features or functions of our Website may be limited.

To find out more about cookies and similar technologies, including how to see what cookies and similar technologies have been set and how to manage and delete them, visit www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at www.networkadvertising.org, and follow the opt-out instructions there. If You access the Website on your mobile device, You may not be able to control tracking technologies through your mobile device settings.

Inapplicability of Privacy Policies of Any Linked Websites or Other Third Parties:

This Privacy Policy only addresses Freightera’s use and disclosure of your Personal Data. The Website and Apps may contain links to other websites, so please be aware that We are not responsible for the privacy practices of other websites, and We are not liable for their misuse of Personal Data. We encourage You to be aware that when You go to another website You should carefully read their privacy policy.

Children

The Website and Apps are not intended for use by or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13.  Children under 13 should not use the Website or Apps.

Conditions of Use

By using the Website and our Service, You agree to the terms and conditions contained in this Privacy Policy and the Terms of Use and/or any other agreement that We might have with You. If You do not agree to any of these terms and conditions, You should not use the Website and/or any Freightera benefits or services. You agree that any dispute relating to this Privacy Policy will be governed by the laws of British Columbia, Canada.

Changes to the Privacy Policy

As Freightera and its benefits change from time to time, We may update this Privacy Policy to reflect changes to our information practices. We reserve the right to amend the Privacy Policy at any time, for any reason, and may do so by posting a new version online. Your continued use of the Website and/or continued provision of Personal Data to us will be subject to the terms of the then-current Privacy Policy. If We make any material changes or if otherwise required by the applicable law, We will notify You by means of a notice on this website prior to the change becoming effective. We encourage You to periodically review this page for the latest information on our privacy practices.

Contact Us

If You have any questions, please contact us at:

Address: 408 – 55 Water Street, Office 8036, Vancouver, BC V6B 1A1
Phone: (800) 886-4870
Email: [email protected]