How to track shipments online

How to check the shipping status and track your freight online

Online freight tracking directly on Freightera is simple and easy.

On the top right corner of the homepage, enter your tracking number or load ID, press enter, and you will see the tracking information.

Shipment tracking field on Freightera homepage


The tracking number is assigned to every shipment by the carrier, and the load ID is your shipment’s number on our website (the same as the order number or the BOL number).

You can find this information under ‘Shipments on your Freightera account, on the BOL of your shipment, and in the load confirmation email you received after you had booked your load.

You can also track your order directly through the ‘Shipments’ page, by clicking ‘Track Shipment’.

Note: if instead of a tracking link you see ‘Contact Client Care’ next to your order number, either the shipment has not been picked up yet, or there is still no tracking info available. In this case, please chat with us. You can also call us at (800) 886-4870 Ext. 1 or email us at [email protected], and we will request tracking from the carrier immediately and update you promptly.

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